Residents across the East Riding are being warned to be on their guard following a number of reports of rogue traders cold-calling at properties offering to install triple glazing.
The warning comes from East Riding of Yorkshire Council's trading standards team who have received a number of complaints including from one homeowner who was persuaded by cold-callers that recently-installed double glazing needed replacing while another paid in advance for triple glazing only for the work not to be carried out.
Now trading standards officers are offering advice to residents who may be approached by cold-callers not only offering triple glazing and claiming the current double glazing needs replacing but anyone who offers work or services on the doorstep.
Councillor Kerri Harold, portfolio holder for public health and tackling inequalities at East Riding of Yorkshire Council, said: "I would urge all householders across the East Riding to think carefully before agreeing to any work, parting with any money or giving any sort of information to cold-callers.
"People need to think about whether the offer seems genuine or if the salesperson is pressuring them into making a quick decision. If the offer seems too good to be true, it usually is.
"Reputable firms are happy to give customers some space and time to think before agreeing a contract for goods or services and in most cases householders have the right to cancel contracts agreed at home within a statutory 14-day cooling off period.
"However, difficulties can arise when the work has already been done and/or the householder has already paid as it can be almost impossible to get a resolution."
For advice or to report any concerns about cold-calling or other trading standards matters, you can contact Citizens Advice consumer service on 0808 223 1133.