Short film in sign language to help deaf community take part in consultation about council services

Fri, 06 Aug 2021

East Riding of Yorkshire Council has commissioned a short film in sign language to help deaf people participate in a consultation about access to and experience of council services.

The council recognises that deaf people can often feel excluded, so it needs to enable the deaf community to communicate with the authority effectively.

The film, which can be accessed at: https://www.eastriding.gov.uk/council/have-your-say-homepage/consultation-finder/?entryid99=812277, explains how deaf people can make their response either in writing or as a sign language recording using the smartsurvey link: https://www.smartsurvey.co.uk/s/SensoryImpairmentInterview/

The council is also working with the Hull Deaf Centre to facilitate how people can offer their views.

This film forms part of a wider sensory impairment consultation and there is a more comprehensive survey for anyone with hearing and/or visual impairments. This is available through the following link: https://www.smartsurvey.co.uk/s/ERYCSensoryImpairment/

The responses from all of these consultations will be used to inform a report that will include an analysis of need and will highlight key recommendations on how communications and service delivery might be improved. It is anticipated that the report will be completed in the autumn.

For further information, please email: equalities@eastriding.gov.uk

The East Riding of Yorkshire is home to over 340,000 people spread over a large geographical area.

As a council and provider of services to the local community, the authority continually strives to help ensure that everything possible is done to understand and meet the needs of everyone.

Councillor John Holtby, deputy leader of the council, said: "Consultations are vital as they enable our residents to have their say about current council services and priorities for future services.

"We want to make sure the views of deaf people are not just listened to but that they are properly understood and action taken where necessary to improve and create a more positive experience of engaging with the council."

Councillor Jacob Birch, the council's equalities, diversity and inclusion champion, said: "I want to help make the East Riding one of the best places to live and work. To achieve this goal we need to embrace equality, diversity and inclusion so everyone feels like they matter, are included in the services we offer and that their voices are heard in shaping our future services.

"These consultations form a vitally important part of this council's commitment to ensure that the opinions of deaf people are equally valued in the services we deliver."

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