After your claim has been reconsidered, if you still feel that the decision is wrong, you can make an appeal.
The appeal process is different for housing benefit and council tax support.
Housing benefit
You must appeal within one month of us reconsidering the decision, by completing our online form. The appeal will then be heard by an independent tribunal service.
Council tax support or council tax discretionary reduction
You must appeal directly to the Valuation Tribunal Service.
You can either call them on 0300 1232035 or visit the website:
The Valuation Tribunal Service (external website)